Shipping & Returns
All orders are shipped USPS Priority Mail. Order processing takes 1-3 business days. Once shipped, packages are guaranteed to arrive within 2-3 business days. Tracking will be provided via email after package has shipped. Spend over $150 for FREE shipping. ShopVintageCharm.com does not ship outside the US. ShopVintageCharm.com is not responsible for lost or stolen packages. Orders placed with in-store pickup option will be ready for pickup within 2-3 business days at our La Grange, IL location.
ShopVintageCharm.com accepts returns and exchanges on full-priced merchandise that HAS NOT BEEN WORN, ALTERED OR WASHED, and with ALL ORIGINAL tags attached. ALL SALE ITEMS ARE FINAL SALE. Footwear returns and exchanges must include the original shoe box in its original condition. Returns must be received within FOURTEEN (14) DAYS OF RECEIPT. ShopVintageCharm.com reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the fourteen (14) day return period. Prepaid shipping labels are not provided for returns. All shipping charges are non-refundable. Include packing slip in shipment along with the items you wish to return. Send to address below.
If you wish to exchange item(s), please email jen@shopvintagecharm for availability of desired exchange item(s). Returns on special orders are not accepted. Ship your return or exchange through an insured trackable carrier, as ShopVintageCharm.com cannot be responsible for lost or damaged packages.
An email notification will be sent to you once your package has been received and refunded by ShopVintageCharm.com. Refunds will be issued to the original form of payment within five (5) business days of receipt of your return (please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from ShopVintageCharm.com).
Please send your return or exchange to: 729 W. Hillgrove Ave. LaGrange, IL 60525